Protocol_Documentation

Privacy Data Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your organizational and personal data.

// Last Updated: April 23, 2026

Core Security Architecture

At Melon, we value the security and privacy of the data our users entrust to us. This policy outlines how we collect, process, manage, and protect organizational data processed through our platform.

01 Introduction

At Melon (”we”), we value the privacy and security of the data our users (”you” or ”users”) entrust to us. This Data Privacy & Protection Policy outlines how we collect, use, store, and protect personal and organizational data processed through our web application. Our goal is to ensure transparency and compliance with data protection regulations.

02 Information Collection

When accessing the Melon platform, we collect the following types of information:

User Account Data

Names, permissions, work emails, and encrypted passwords.

Organization Data

Business-related data sets, visualizations, and record structures.

Usage Data

Platform performance, IP addresses, connection activity, and error logging.

Location Data

Verified GPS boundaries required for geographic and spatial analysis.

03 How We Use Your Data

The information collected is used for:

  • SVCProviding Services: To allow organizations to visualize, manage, and analyze their data through our web platform.
  • OPTEnhancing User Experience: Tailoring the platform experience and optimizing performance.
  • SECSecurity Monitoring: To detect and prevent fraudulent activities and unauthorized access.

04 Data Security

We implement industry-standard security measures:

  • >Encryption: TLS 1.3 in transit and industry-standard encryption for data at rest.
  • >Access Control: Strict Zero-Trust architecture internally.
  • >MFA/2FA: Multi-factor authentication requirements for administrative actions.

05 Data Transfers & Third Parties

Your data may be stored on secure servers in regions required for processing. We ensure that appropriate safeguards are in place to protect your data, such as compliance with international data protection frameworks. We never share your data with unauthorized third parties.

Contact Us

If you have questions about our data practices or privacy policies, please contact us:

Email:solutions@melon.ng
Address:22 Glover Road, Ikoyi, Lagos, Nigeria